Course No. IT01

Course Introduction

Modern business personnel have to cope with an increasingly complex interface into their workstations with corporate applications, mail packages, databases, Intra and Internet browsers, not to mention sophisticated personal productivity tools such as word processing, spreadsheets, presentation software etc. Identifying training needs in such an environment can often be a daunting task, particularly for the training professional, who is not conversant with the technical aspects of IT.

Course Objectives

This course offers the creation of a training programme tailored to the requirements of the organisation and its existing IT infrastructure. The course would comprise of a needs analysis to find out the scope of the requirements Company wide, concluding with a report which defines training needs and recommends suitable training across all levels of the Company.

Target Audience

The review would include face-to-face discussions with a selection of Company personnel to establish existing competences.