Course No. SS07

Course Introduction

Optimising performance of your operations is only half the story. Companies striving for excellence know that they also need to build their business by selling more to existing customers, and developing business with new customers at the same time. This high-powered course teaches sales staff at all levels a clear sales process, and the necessary skills to enable and maintain the client relationships, which makes selling easier.

Course Objectives

  • To give participants knowledge of the steps involved in the sales process.
  • To give participants the skills to develop and maintain effective relationships with clients.
  • To allow participants the opportunity to practice the skills
  • To enhance the selling skills of participants.

Target Audience

Anyone who is involved in dealing with clients, in particular sales staff.